Ally Customer Service
When it comes to the online banking industry, few companies are as lauded for their customer service as Ally. In fact, many of its customers cite its convenient toll free number and live chat options as reasons for choosing Ally over competing brands. The company’s auto finance business also has a number of ways that its customers can contact them with questions or concerns.
Ally has an active social media presence on Twitter and Facebook. The company also has an extensive help center on its website where its customers can find answers to common questions. Additionally, Ally offers a mobile app that can help its customers stay on top of their finances. Whether they are looking for information about their account balance or want to know how to make a payment, the Ally app can provide helpful answers in minutes.
The Ally mobile app is available on iOS and Android devices. It has a high rating on the Apple App Store and a good rating on Google Play. The app allows its users to view their accounts, make payments and set alerts. It can even help users save money by automatically transferring funds from their checking to savings. The Ally app can also be used to locate the nearest Allpoint ATMs and access their money remotely.
In addition to providing its customers with an array of banking and investment services, Ally is also dedicated to giving back to the communities where it serves. The company supports local schools and community organizations through grants, sponsorships and employee volunteer programs. It has also been involved with professional sports in Charlotte and Detroit by sponsoring the Charlotte Hornets and Detroit Pistons, respectively.
If you are an Ally bank or auto loan customer and have a problem that you cannot resolve with the company, there are several legal alternatives available. You can file a complaint with FairShake, an organization that collects complaints from consumers and works to get them resolved. While your user agreement may prevent you from joining things like class action lawsuits, you can still pursue a case in small claims court or through consumer arbitration.
The Ally Bank toll free phone number is 1-800-252-5987. This number is open 24/7 and provides a convenient way for customers to speak with a live representative about their concerns. The company’s customer service team is trained to handle a variety of topics, including billing inquiries, credit card issues and account management questions. Ally has been rated by numerous financial organizations as a leading online bank and it offers a range of deposit accounts, mortgage loans and money market accounts. Its online platform is easy to navigate and its interest rates on savings and certificates of deposit are competitive with other banks. Ally is a division of Ally Financial, which was founded in 1919 as GMAC Bank. The company is now a leading prov ider of automotive financing and financial services to millions of people across the country. Ally Customer Service