Best Call Center Wireless Headset

Call center employees have to spend long hours on calls, and the headset they use is one of their most important tools. It has to be lightweight, comfortable and durable enough to withstand the strain of long hours of usage. Also, it should provide excellent audio quality for clarity and focus of the customer on the other end of the phone.

For these reasons, EKSAtelecom offers a variety of blue-tooth headsets and wired headsets for call centers. We have mono headsets, which are ideal for single-operator call centers, as well as duo headsets that offer superior isolation and better audio clarity. Some models feature noise-canceling technology that minimizes distracting keyboard sounds, nearby conversations and other background noises. Some also have a rotatable mic boom arm, which allows you to position it according to your preference or the needs of your customers.

Our top pick for best call center wireless headset is the Jabra Biz 2400 II, a stereo headset with a USB connection and intuitive controls. It features HD voice clarity, which eliminates echoes and improves sound quality on both ends of the call. Its 330deg rotatable boom mic lets you adjust the microphone’s position so that it is closer to your mouth or farther away, depending on your preferences and the needs of your customers.

Another great option is the Plantronics Voyager Focus UC. This Bluetooth headset has active noise cancellation technology and soft memory foam ear cushions, making it comfortable for all-day wear. The headset also includes two mics that cancel ambient noise and capture voices effectively. It is easy to connect with any device and has an ergonomic design that provides a secure fit.

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